Sidney James Mountain Lodge - Downtown Gatlinburg

"Perfect vacation here! Room was spotless had plenty of towels in the room. Not a single stain on then! Bed was comfortable.. fireplace was very nice. Hot tub in the room was awesome. Although someone had scratched the paint off the stained glass and you could see in the window which was right in front of the hot tub. But we found something to cover it up and all was well. Great staff. Poolside cafe was in the hotel but it was a little expensive but so is everything here. We will be coming back to this hotel any opportunity we get."

"Really great place! Our courtside rooms were clean, spacious, and comfortable. (Courtside is a separate property across the street from the Creekside property, where the lobby and most amenities are.) My kids loved the huge indoor pool with a waterfall. The staff were friendly and helpful. It's an easy 15 minute walk to the main tourist area, which saves major traffic hassles and then paying $10-20 for parking. It's also an easy 15-minute drive to the Sugarlands Visitor Center in Great Smoky Mountains National Park. The hotel is basic but very adequate and a great price and location."

"This place is great. The people who work here are all extremely helpful. The rooms are clean. Be warned they do not replace towels, take out trash, or vacuum for you while staying. However, you can get everything you need from the front desk 24 hours a day. You can just kick your dirty towels out the door for housekeeping in the morning or drop them in a dirty linen basket in the lobby. The Poolside Cafe has good food and is super convenient. The indoor pool no longer has a functional waterfall, but it was fun for the kids. There was a ring of dirt around the tile of the indoor pool. The jacuzzi was lovely and clean. The outdoor pool on the creek side of the hotel is nice. It didn't have a ring of scum. There is a third pool on the court side of the hotel, since the hotel is on both sides of the road. The lobby, cafe, indoor pool, and one outdoor pool are all on the creek side of the street. There is a trolley stop right in front of the hotel on the creek side. It's on the red route of the Gatlinburg Trolley (which is free to ride)."